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Christmas Embaroes

27 Nov 2009, 3:57 pm

Over the holiday period, some carriers discontinue certain services such as new installations.  The Embargo period does not normally effect resolution or investigation of a fault.  But customer needs to keep in mind that all carriers will be prioritizing all their jobs and especially faulty services.

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Why BlackBerry?

27 Nov 2009, 3:52 pm

Some business owners may ask themselves why it makes good sense to own a BlackBerry.  Well, below are some of the reasons why. more »

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IP Subnets explained

27 Nov 2009, 3:49 pm

When signing up for a Routed internet service with Arrow, subnets will be mentioned and you may be asked whether you want a /30 or a /29 address. These numbers are the subnet masks for an IP address.

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How to test Line Hunt faults

27 Nov 2009, 3:47 pm

If you seem to be having problems with your lines or if your customers start to complain that they are getting engaged signals then you may have a fault with your line hunt. One of the first things to check is the phone system. Ask your PABX maintainer how to powercycle the system and see if this makes a difference.

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After Hour Faults

27 Nov 2009, 3:43 pm
On the occasion that an issue may arise with your voice or data service outside of business hours support is still available.

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Diversions for Christmas

27 Nov 2009, 3:41 pm

In This blog I will be giving you some tips to make sure your business is running smoothly over the Christmas period.

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Wireless vs Non wireless routers

18 Nov 2009, 12:35 pm

When signing up for ADSL or ADSL2+ services with Arrow, you are given an option on which router to choose from. Wireless and non wireless, your choice would depend what your business requires.

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What is a PABX?

18 Nov 2009, 12:32 pm

A PABX stands for Private Automated Branch Exchange, it is a system that allows and control telephone lines, between telephones and other communication devices.

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