My Account Admin Tool
19 Jun 2009, 6:35 pmMy Account Reporting Tool, a secure Web-based tool allows Arrow customers to more directly manage their account. This online tool gives them the opportunity to access billing information 24 hrs a day, review and analyze their monthly invoices and daily account usage, as well as print call records and invoice details at their convenience.
To avail this tool, all you have to do is log on to Arrow website and hit “Arrow customer” one of the options at the top. As an Arrow customer, your user ID is your six digit account number and to set up a password, simply send an email to “password@arrowvoice.com.au” with details(for security reasons) like
- Company name
- Account number
- position
- Email address
- Contact phone number
- Mobile contact number
Thereafter, Arrow will email you back password of your choice with in a day. New customers also have an option on their application forms to fill out a four digit online password.
Once logged in, you get the admittance to view your current and previous invoices (PDF Format) and list of all the services currently with Arrow. With its revolutionary tools like Analysis and Detail Search, one can retrieve crucial information for a given billing period. This can help any business to compare and analyze trend of their outgoing calls and data usage and to have appropriate control measures in place, if require.
Thus, to be able to offer its customers a tool, to report on its telecommunication infrastructure thoroughly and to be cost effective fulfills the essence of Arrow Voice & Data as a business service provider.
Prerna
