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Voip FAQ

5 May 2009, 9:21 am

Q: How does voip (Voice over Internet Protocol) work?  What makes it different from traditional phone service?

A: Traditionally, a phone conversation is converted into electronic signals that traverse an elaborate network of switches, in a dedicated circuit that lasts the duration of a call.  In voice over internet protocol, a conversation is converted to packets of data that flit all over the internet or private networks, just like e-mails or webpages, though voice packets get priority status.  The packets get reassembled and converted to sound on the other end of the call.

Q: Is the system as reliable as the old fashioned network?

A: Early voip services often sounded tinny, delayed or digitized.  In recent years, the technology has gotten much better, and guzman & Co. analyst pat comack said it won’t be long before it achieves the tech industry’s vaunted “five 9s” level –99.999 percent reliability.  For now, voip may not be perfect, but cell phones have made people more accepting of less – than – ideal sonic conditions.

Fouad

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