Billing Periods

In this blog I will be going through when a bill run periods – When they are run, when the bills are due to be paid.

Arrow bills are run on the 16th of every month. This is when all billing data is forwarded from our carriers and our bill is generated.

Bills have to be paid by the 30th of every month. This is also when all direct debits are debited from customers accounts that have a direct debit payment plan set up with us.

All bills are now sent in soft copy via email instead of via Australia post mail. This is done to conserve paper wastage and save the environment.

You can also view your bills online on our arrow voice website www.arrowvoice.com.au

Please make sure you go through your bills and if you have any billing disputes please contact our amazing customer service team on 1300 305 794 before the 30th of the month to give us a chance to investigate the issue before the direct debit comes out of the account.

Please contact the customer service team on 1300 305 794 if you have any more queries.

Michael

• Arrows billing cycle & direct debit
• Bill Enquiry
• Payments
• Billing Period
• Dispute Resolution Process