Transferring numbers – How do I bring my numbers to Arrow?
19 Jun 2009, 6:36 pmWant to transfer your numbers to Arrow? Well your definitely off to the right start.
Next step is to call us on 1300 305 794 and we will get all the relevant details, find out whats the best solution for you based on the information you have supplied us as not every customer is the same.
And here at Arrow we know each client needs to have their own tailored solution.
To help us transfer your numbers to Arrow the common question carriers ask is your account number. The reason for this is that carriers can identify the number and the account number and if they match they will release the lines. If they do not match then the request to transfer fails. This is in place for security reasons.
Some carriers may ask for the wholesale account numbers. Wholesale account numbers are needed because the carrier you were with uses the same network as your current provider and the network needs to distinguish that you are moving from one company to another.
To get your account number check your latest invoice or contact the current provider and ask for the details. Once this is known the rest is simple.
So remember transferring lines from your current provider to Arrow is simple, just call us on 1300 305 794.
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