My Account
"The future of Online Account Reporting"
My Account is an online customer reporting tool that delivers up-to-date information on all your Arrow managed products.
My Account allows you to Stay in Control with billing analyses, including all your data, mobile and calls, all invoices and service details.
Using My Account, you can monitor your mobile fleet, voice and broadband spend and identify non-business usage.
It the easiest way to manage business costs and maintain a clear view of your communications infrastructure.
Features and Functionality
1. Analysis
- Top 10 destinations
- Longest calls
- Most called numbers by duration
- Most frequently called numbers
- Summary by call type
- Summary by Date
- Summary by destination ( Top 10 )
- Summary by duration
- Summary by service
- Summary by date and time
Arrow Voice & Data provide a graphical representation of the information you request.
2. Detailed Search - Query Builder
Using Arrow’s ‘Query Builder' our customers can perform detailed searches based on a number of criteria.
- Service No.
- Called No.
- Start Date
- Start Time
- End Date
- End Time
- Call Type
- Service Type
The Query Builder allows almost unlimited ways to analyse your call data and identify more efficient ways to utilise your Arrow communications services.
3. Retrieve past invoices
A historical archive is maintained to enable you to retrieve past invoices whenever you need them.
4. Cost centres
Allocate specific numbers and services to departments within your company
5. Fault reporting
Contact Arrow Voice and Data customer service with comments, suggestions or fault reporting.
Like the sound of My Account?
If would like to give it a try just follow these simple steps:
1. Email us at password@arrowvoice.com.au
With these details:
- Your company name
- Account number
- Position
- Email address
- Contact phone number
- Mobile contact number
2. We will forward your password within 1 business day.
3. Visit: http://www.arrowvoice.com.au/myaccount and begin.
Remember: Your account number is a 6 digit number found on the front page of your Arrow Voice & Data month account
