Starting a new business can be a daunting process, especially if it’s your first time. One of the most important components in any new business is telecommunications. Your customers need to reach you and you need to be able to reach the outside world.

How many phone lines will you need?

This can be a tricky question with many variables. There are a few questions you need to ask yourself in regards to phone lines:

  • The more staff you have the more phone lines you will need.
  • Will you need a dedicated fax line?
  • What kind of internet product will you be using? Remember ADSL requires a phone line.
  • Will you be using EFTPOS? It will also require a phone line and can often be in a different part of the office to other equipment, making it hard to share a line.
  • What kind of alarm system will you be using? Often back to base alarm systems interfere with other phone products on the same line and are best placed on their own dedicated phone line.

Phone equipment

Naturally, the more phone lines you have, the more phone handsets you will require. You also need to consider whether your staff will need to call each other within the office. A phone system offers the easiest solution and can be customised for as many users as you need. Arrow have a great range of systems available for rent or outright purchase.

1300 numbers

A 1300 number gives your new business a professional edge. It makes even the smallest business look like a large, established corporation. You can also set your 1300 number to answer in the office during the day and on your mobile after hours so you never miss a customer’s call.

1300 numbers are a must for any business, and Arrow’s rates can’t be beaten.

Mobiles

You and your staff may already have mobile phones and by switching these services to Arrow you will make considerable savings using our fantastic business plans.

Internet

The type of internet product you buy depends on your usage requirements. If you need the internet for functions such as online banking and emailing customers, an ADSL connection is the way to go. If you are sending a lot of data to head office or remote staff for example or if you are running an email exchange server you will need an Ethernet connection.

You also need to consider the time frames for installation which can vary from a few days to a few weeks. You may also need an interim solution such as Mobile Broadband.

Contact our sales team today on 1300 555 330